来源:楚天都市报 小编:刘竹青 发布时间:2013年12月18日
内容导读: 微信,成为各大银行抢滩移动金融服务的重要阵地。银行微信平台也纷纷从“订阅号”转战为“服务号”。
Micro message, become an important position in each big banks into mobile financial services. The bank Micro message platform also in succession from "subscription number" to "service no.". Recently, the Construction Bank China upgrade Micro message public platform, both financial services and online customer service function, the donor paste into "new mobile experience for users of micro finance".
It is reported, after the upgrade of the CCB Micro message platform, which would push a single marketing information and investment banking, business outlets, into the set of micro finance, enjoy life, credit card three big business as one integrated service platform.
Intelligent "micro" for customers to exclude the difficulty and anxiety
CCB Micro message platform named as "small", the user only needs to pay attention to "the electronic bank" Micro message public account, you can receive the first time "micro" account changes to remind, master the real-time financial information, can easily handle the payment of life business.
Click on the "micro finance", "enjoy life" or "credit card" in any business, "small" will be in lovely stay adorable popular language of network timely reply to the user, one of the highlights of patience and thoughtful is "small".
Rich functions to provide convenient services for customers
In the "micro finance" forum, customers can check their account balance, control the financial information, the purchase of financial products, to interact with the service "micro" online. "Enjoy life" section, customers can easily pay the fees, utilities, broadband fees, property fees daily expense, without queuing troubles; also can buy tickets, tickets, tickets, as the game point card recharge. CCB network information query. "Credit card" edition piece, customers can be more convenient to apply for a credit card, credit card billing information query, for bill staging, credit card payments, credit card and integral query.
Intelligent service and create high quality user experience
CCB Micro message bank uses the advanced technology of artificial intelligence, speech recognition, GPS positioning, Micro message service platform for customers to provide a unified. Customers do not need according to service types were added more banking services, only need to pay attention to "bank" CCB electronics can enjoy Micro message bank comprehensive service.
Customers only need to click on the menu, or to the "small" send text or voice commands, you can online banking. Through Micro message binding savings account or credit card, can enjoy the account change notice free and quick account inquiry service. Through Micro message positioning function, you only need to be sent to the "small" position, can get around the bank outlets queuing and CCB self-service banking, ATM and other information.
The design concept of CCB Micro message bank "people-oriented", provide customers more convenient and high quality financial services.
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